What if it all works out? (7) Ways to make this happen.

Maybe it’s just me. I don’t think it is, and too many others have told me they first start with thinking about all of the reasons their plan, project, idea or dreams will not work out. Sure, there is deep psychology behind this type of thinking to explain why this happens, but what if we could change this narrative in our minds and put our mind only on the positive thinking track?

Even though my number one strength is positivity, I’ll admit to sometimes not automatically deferring to this type of thinking. At least not all of the time. However, I can generally talk myself out of going down the negative track, and quickly get back to positive thinking. You can too, and it is really important to be able to do this, as everything in your life and the work you do will be much more satisfying when you adopt this approach to thinking.

Backtracking for just a moment, think about how different your day would be if you always thought everything was going to work out in a positive way? I can’t imagine someone not wanting to sign-up for this. Well maybe a few people, and you know who you are. For the majority of people who would enjoy transforming their way of thinking to be in alignment with everything working out, let’s take a look at how to make this possible.

I’ll walk you through what I recommend as ways you can course correct when the negative talk pops up in your brain. The intent is to have you be able to override this channel, and get back to focusing on your positive outcome.

  1. Your negative thinking is just that. Negative thinking. It’s not real, and you have to remind yourself it isn’t.
  2. Everyone wants to achieve some form of success, or have as many positive outcomes as possible. If you switch your thinking to having a mindset that everything will all work out positively. Guess what? The odds are greater than 50% they will.
  3. Do you believe you deserve to fail? Of course, you don’t. Change your inner minds narrative to thinking you deserve to win or have a positive outcome, and watch what can happen. It’s truly incredible what you will experience.
  4. Enlist a trusted friend, partner, colleague or someone to help you by talking positive outcomes through with them. Hearing yourself express a positive outcome to someone helps to reinforce this thinking, and the outcome.
  5. Make a list of the things you want to have workout well. Do you have ways to influence the positive outcome beyond just thinking you want the outcome to be this way?
  6. If your list has items on it which you can help to positively influence the outcome to be in your favor, are you committed to doing what you will need to do to make this happen?
  7. Think through a couple of scenarios when the outcome didn’t turn out the way you wanted it to. Did you expect to have a negative outcome? There is a high probability you did. Is there something you can do to change the outcome you didn’t want? Potentially there is, and one of them is to come up with your Plan B to alter the outcome to be in your favor.

One of my articles was about Daydreaming, and there are a lot of sound reasons we should all be doing more of this. Daydreaming aligns well with positive thinking, as we tend not to daydream about negative situations or outcomes. So, when you need to warm-up your positive thinking to allow your brain to wrap around providing you with more positive outcomes, start with daydreaming how it will all work out in your favor.

Kathleen E. R. Murphy is the Founder, Chief Performance Strategist and CEO of Market Me TooMarketMe Too has expertise in uniting and bridging teams. This provides organizations techniques to accelerate their market growth and revenue numbers, regardless of the industry they are in, or the business stage they are presently at. She is also the author of a newly published business book called Wisdom Whisperer which is available via Amazon.

Market Me Too also works with individuals from students to C-level executives. The individuals, business and sports teams we work with are coached on how to leverage and apply their peak performance talents on a daily basis, which produces repeatable, measurable and amazing results. 

If you want better results, let’s talk. We know how to help you get them. Contact Kathleen at kathymurphy@me.com or (339)987-0195.T

Figuring things out in your 20’s and 30’s to prevent your mid-life crisis

Let’s first start off by acknowledging that the majority of people coming out of college or high school do not have a clear vision about what they will be ideally doing for the next 10-20 years. What tends to happen is that after graduating from school, people begin their journey into becoming an adult, and joining what some refer to as “the real world”. You know what I’m talking about…paying for your own phone, apartment, food, transportation, student loans, etc. The list of expenses seems like they have come out of nowhere, and most people in the first 2-4 years’ post-graduation are adjusting to becoming an adult, with real life responsibilities.

In your mid-twenties, you start to think about whether the job you decided to accept and pursue is in good alignment with what you like to do, and the reality is that often it isn’t. This tends to add to your stress, although you keep plugging along, as you are not certain what you should be doing instead. You also begin to start thinking about your romantic partnering reality, and if you are not in a serious relationship, this can also cause more stress, as the majority of people are interested in having a meaningful connection with someone.

Adding to this stress, is that many woman in their mid 20’s to mid 30’s often also start to begin panicking about whether they will be able to find the right partner, and they do have cause for concern, especially if they want to have children. Unfortunately, fertility statistics are not working in women’s favor as they enter into their 30’s, and the reality is that many women are not either emotionally or financially ready to take on becoming a Mother until they surpass 30.

I realize the written picture I have painted isn’t as promising and rosy as most people would prefer it to be. However, there is a strong degree of harsh realities associated with what is happening to the young adults in their 20’s and 30’s. Fortunately there is good news though, and here is some of the advice I give to help people in these decades of their life to not only reduce their stress, but enjoy these decades more than they might currently be doing.

  • Keeping your experiences in perspective is critical. Even though you may not be in a job you want to have, live where you want to, be in the relationship you would prefer to be in, all of these things can change very quickly. Also for the better.
  • Yes, misery can enjoy company, but do your best to avoid others who are chronic complainers or drama kings or queens. They will only drag you down, and no ones needs or enjoys this type of interaction.
  • Seek out people who are doing things (e.g., hobbies, activities) or work you either enjoy doing, or aspire to be doing. The best way to change your situation, especially if you are not satisfied is to take action.
  • Volunteering your time is also a great way to realize you may be in a better off situation than you think you are, and yes, you do have time to help others. No excuses, as most of you are only responsible for taking care of yourself.
  • Challenge yourself everyday to get out of your comfort zone. Someone in their mid 20’s the other day was surprisingly shocked that I practice what I tell others, and do something every day to challenge myself. You should never stop doing this.
  • Ask for help and guidance from others, especially others who have more life experience than you do. This could be your family members, or people that are 15-20 years plus older than you, and who have volumes of strong advice or suggestions to help you. People also derive enormous satisfaction from helping others, so let them help you.
  • Come up with an action oriented and goal driven plan for the next 5-10 years of what you would like to accomplish. We are so used to having most of our lives programmed for us up until we are 18-22, but after these ages, we are on our own to come up with a plan. The funny thing about this, is you might not realize this is the case, although upon telling you this, it probably seems obvious. Make your plan flexible enough to be accomplished, and yet challenging enough so you can experience and delight in your progress being made.
  • Seeking therapy is also a strong option, as therapists can help you to get to the root cause of what is causing you to feel the way you do, especially if you are experiencing more anxiety than you are comfortable with. However, in reality, it can also take years to feel better, and there is no guarantee offered from therapists that you will feel different or any better after you have been in therapy.
  • Most people I talk to do not fully understand who they are, or what motivates them, or what their purpose is. Figuring this out is far easier than you might think, and as a certified Gallup Strengths Coach, I help people with this challenge every day. I also love doing this, and I have seen incredible results from helping people to understand better who they are and what they are good at in less time than you might think it would take. Many people I work with also have a therapist, and I laugh when they tell me that working with me is much more therapeutic, and gets actual and faster results. How ironic.

I wish I could tell you there is a magic formula for figuring things out in your 20’s and 30’s. There isn’t, but these are a few of the suggestions I give people who ask me for advice on this topic. Let me know if some of them help you out, or if you have suggestions I can share with others which have helped you. This is my “thanksgiving” gift to you. Happy Thanksgiving…if you happen to celebrate this holiday.

Kathleen E. R. Murphy is the Founder, Chief Performance Strategist and CEO of Market Me Too. Market Me Too has expertise in bridging teams and providing organizations techniques to accelerate their market growth and revenue numbers, regardless of the industry they are in, or the business stage they are presently at. She is also the author of a newly published business book called Wisdom Whisperer which is available via Amazon, and has had numerous strong reviews.

Market Me Too also works with individuals from students to C-level executives. The individuals, business and sports teams we work with are coached on how to leverage and apply their peak performance talents on a daily basis, which produces repeatable, measurable and amazing results personally and professionally. Think of me as a “people are like diamonds – polisher”.

If you want better results with what you are doing, let’s talk. We know how to help you get them. Contact Kathleen at kathymurphy@me.com or (339) 987-0195.

 

Ten Reasons Being a Mature Worker Has Advantages

When I first began my business career, I rarely thought about what it might be like for me and where I would be working when I was 40 or older. I was so focused on what was directly in front of me, it was difficult to think too far ahead.

I knew I wanted to advance, but I did not have a vision for exactly what that meant. In speaking with many of today’s twenty- and thirty-somethings, I realized they have a better sense of having plotted out where they are headed.  Of course, this is not always the case.

In the last 20 years, society has put enormous pressure on younger people to know from an early age what they want to be doing in their careers. This is incredibly unfair and unrealistic. The decade immediately following college should be a time to explore various career options, travel, and obtain a better sense of your skill set as well as what you like and do not like to do.

By the time you reach your 30s, you have generally settled into an industry which you may or may not be satisfied with. You have also, by this time, hopefully have had an opportunity to work with people who are a variety of ages.

Unfortunately, if you are in the technology industry, you will not see too many people past the age of 50. Over 50, most are either a “C” level executive, or on the software development, testing, and customer support side of the business. Perhaps in non-technology industries you will have an opportunity to work with more mature colleagues. There is much to learn from them.

What most people do not realize is how valuable employees with years of experience are, or how to fully tap into their potential. Our society has done a decent job of on-boarding new and younger employees.  Where society has failed is knowing how best to leverage the talent of the workforce over 50.  Or 60.  Or 70.

Last week, I had an opportunity to witness an incredible team effort.  The average age of the people working together was around 70.  All of them were women. They worked for well over a month making homemade holiday gifts to be sold at a community fair. The proceeds were being donated to both the local school system, as well as the village church and community hall where the event was to take place.

When I walked in on the morning of the holiday event, where all of the incredible handmade items were on display, I felt as if I had been transported to a different and magical world. The sheer beauty of the handmade items was stunning. They were a testament to a team of people working together who had donated their skills and time.

Could a group of people who were younger have accomplished the same thing this group of women in their 70s, 80s and 90s did? Sure! Age should not be a limitation in either the workplace or in life if someone is determined to participate.

However, due to age discrimination, and this happens to younger people, too, many of our more mature workers are forced out of the work place. This is such a shame.

Here are ten reasons for why older workers rock, along with the benefits of being a more mature worker.

 

  1. Understanding what has been done in the past can be incredibly helpful in directing what the priorities should be. Mature employees have experience with knowing what has worked, and what has not. Knowing what not to focus on because it will waste time is an enormously valuable skill.

 

  1. Time is our most precious commodity. Due to experience, most mature workers have become exceptionally good at managing their time, and know how to maximize accomplishing goals with a more disciplined approach.

 

  1. Mature workers, in general, tend to be dependable, and have built up a work ethic which is both commendable, and the type of mindset and behavior that is great modeling for younger generations.

 

  1. Having experienced a number of failures already in their life, as people mature, they can be much less afraid of making mistakes and taking risks, contrary to other thinking.

 

  1. Communication skills generally improve over time, and because of this, mature workers do a better job of being able to articulate information relating to the work they are doing, the challenges they are experiencing, or interacting with customers who can sometimes be difficult to deal with.

 

  1. Focusing on tasks or on developing a longer-range strategy becomes much easier to accomplish as you mature. You tend to take more of a longer-term perspective when taking strategy into account, and this is very valuable.

 

  1. Knowing how to handle more interactions with both people and situations is something gained from being exposed to a variety of scenarios over one’s career.

 

  1. Having the ability to be retrospective on most matters can be quite beneficial in terms of getting beyond challenging matters sooner.

 

  1. Patience is generally a skill developed over time. Having the ability to be patient and not too quick to react, can help a company to remain on course and make small adjustments versus reactive decisions that typically do not serve companies well in the long term.

 

  1. Although there is a perception people only have high energy when they are younger, mature employees might in fact have more energy. Less of their focus is on concerns such as social pressure, college loans, raising young children, have passed.

Points to ponder:

  • Has your perspective on what it means to be a mature worker changed?
  • Are you willing and/or able to reduce ageism in the work place?
  • Are you ready to hire mature workers at your company?
  • Will you add them to your team, making it more balanced?

The best performing teams I have seen, are the ones that are generationally balanced. Is yours?

Kathleen E. R. Murphy is the Founder, Chief Performance Strategist and CEO of Market Me TooMarket Me Too has expertise in bridging teams and providing organizations techniques to accelerate their market growth and revenue numbers, regardless of the industry they are in, or the business stage they are presently at. She is also the author of a newly published business book called Wisdom Whisperer which is available via Amazon, and has had numerous strong reviews.

Market Me Too also works with individuals from students to C-level executives. The individuals, business and sports teams we work with are coached on how to leverage and apply their peak performance talents on a daily basis, which produces repeatable, measurable and amazing results personally and professionally.

If you want better results with what you are doing, let’s talk. We know how to help you get them. Contact Kathleen at kathymurphy@me.com or (339) 987-0195.

 

Advocate for yourself. You’re worth it.

If everyone could afford to have their own public relations and branding company working for them, imagine how much fun you could have with this? Since this is not realistic for the majority of people, the next best or potentially the best person to develop your image and brand is you. Yes, you, although you may be initially challenged with how to do this, it is possible to do.

Whether you want to develop your own brand is something you have to decide to do, but essentially everyone should be doing this. Why? Because if you have a LinkedIn account or are active on any social media platforms, you are already in the process of developing your brand. However, are you giving your brand the kind of attention it deserves, and is the type of effort you are putting in worth it? It should be, otherwise why would you bother to invest your time in the process?

As we all know, no two people are exactly the same, and everyone has their own talents and different types of experiences which add value to who they are personally and professionally. Some people may have taken a more prescriptive approach to charting out their paths, and others may have taken a less formal approach to developing their personal or professional journeys. Either approach is fine, and what makes the difference in terms of your satisfaction with either path is how you go about advocating for yourself along the way.

I have written about the importance of developing your own value proposition,  and this is the foundation you will build upon to advocate for yourself in just about any scenario. It is possible to have two value propositions, and one would be for your personal life, and the other your professional one. However, it is fine to have one which is a blend of the two, especially since some people do not separate their personal and professional lives. For those that have a strict delineation between the two, then crafting two value propositions will make sense.

As a refresher, think of your value proposition as your “elevator pitch” to tell and promote yourself to others. Give some thought about how you are coming across to your audience from both a verbal and strategic perspective. Are you coming across in a way which elicits a response of “so what”, or a response which has the recipient asking more questions about you? The latter is obviously preferred, so here are some tips on how you can craft the elevator pitch to do the best possible job of advocating for yourself.

  • Write down (3-5) things you enjoy doing professionally, and are good at.
  • Come up with 2-3 examples of what makes you exceptional at the things you enjoy doing personally or professionally.
  • Ask your friends and trusted colleagues to tell you what they perceive are your best skills personally or professionally.
  • Write down and practice giving your “advocate/elevator pitch”. Yes, really do this and refine it as you are crafting and stating it to others.
  • If you are not being asked questions after reciting your advocate pitch, go back and re-craft it and try it again. It may take 2-3 iterations to get this right, and it will likely need to be modified over time as you add more skills to yourself advocacy list.

Still not convinced you need to advocate for yourself? Think again, as how do you think the people who you hear about or admire professionally or personally got to where they are today? Yes, this is a rhetorical question, but it boils down to being a strong advocate for themselves. The bottom line is you are worth it, so get out there and start advocating for yourself. I’ll be looking for you to do so.

Kathleen E. R. Murphy is the Founder, Chief Performance Strategist and CEO of Market Me TooMarket Me Too has expertise in bridging teams and providing organizations techniques to accelerate their market growth and revenue numbers, regardless of the industry they are in, or the business stage they are presently at. She is also the author of a newly published business book called Wisdom Whisperer which is available via Amazon, and has had numerous strong reviews.

Market Me Too also works with individuals from students to C-level executives. The individuals, business and sports teams we work with are coached on how to leverage and apply their peak performance talents on a daily basis, which produces repeatable, measurable and amazing results personally and professionally.

If you want better results with what you are doing, let’s talk. We know how to help you get them. Contact Kathleen at kathymurphy@me.com or (339) 987-0195.

 

Is Your Company’s Sales Buying Process Painful for Prospects?

I was thinking about the process of buying something, and how sometimes it seems effortless, such as when I am purchasing an item via Amazon, while other times it feels like I am stuck in a bad dream and having to agonize over the entire process – which is similar to the process of buying a car. Does the process of what the buying experience is like at your company get discussed and tested from time to time? Do you know how prospects and customers would rate your buying process?  Are you delighting them during their experience, or are you making them run straight to your competitor?

There are a variety of different types of buying processes, and sometimes people are involved in the process during the sale, and sometimes the process is completely devoid of any human interaction. In either situation, there are ways to improve the experience the prospective buyer is having, but have you thought about what these are, and if so or not, have you applied ways to make your buying process better? In other words, would people who have purchased items from your company recommend your company to do business with because the sales process was seamless? Or, was the sales process experience something which might make them not recommend dealing with your company? You should definitively know the answer to this.

Some larger companies use what is referred to as a Net Promoter Score (NPS) to evaluate a series of how people interact with their company, and how they would rate the interactions. In most cases, unless a company is receiving a score higher than 8 out of 10, there is definite room for improvement. The NPS evaluation process is generally a survey which is sent to a random set of customers on a quarterly basis, but is can also be sent to the same group of customers during the course of the year during less frequent intervals. My recommendation is to send it out to a random group each quarter to increase your feedback pool.

For companies who have less than 50 employees, sending out a simple survey with less than ten questions to help determine how customers would rate your sales process is recommended. The survey can be sent out via a “free” survey tool such as Survey Monkey, but there are plenty of other ones to consider using too. Your email solution provider might offer a survey tool option, so look into this as it will make the administration of the survey easier.

Since you will want to know what the ‘temperature’ of the respondent is, I do not recommend sending out an anonymous survey. To increase your survey responses, you can also tell the survey takers that one of the takers will be randomly selected to receive a gift card with an intriguing and generous value amount (e.g., Amazon, coffee or gas). This helps to increase the chances of people responding to your survey. You also want to put a time limit on when they need to respond by to increase their sense of urgency of completing the survey.

When developing your sales process survey questions, remember to include your sales, marketing and customer support teams. If there are other groups involved in your buying process, include them too, as you want to have a variety of questions answered relating to your buying process.

Another approach to take when determining how ‘smooth out’ your buying process is, is to go through and test the process either with employees involved in the buying process, or someone outside of the teams who do not interact with your process. The ideal approach is to have a neutral party test your buying process on a regular basis to see what the experience is like. Sometimes buying processes are set-up without regard to what the true user experience will be like, and this is an enormous missed opportunity to delight your prospect as they are purchasing from your company. Small things in the buying process can be included to make the experience more pleasant and human, especially if the purchase is solely on-line.

Going back to my example of how Amazon makes it so easy to purchase items from them, think about how they streamline the entire process from the moment you pick your item, to when you are checking out and have purchased it. Granted some on-line buying processes can be much more complex than an Amazon sale, but the point is to make sure you are not overlooking the part of the sale that prospects and customers could either dread, or be pleasantly surprised and delighted with the experience.

Do you know if your buying process is negatively or positively impacting your future sales or company’s reputation? You should, and I strongly advise you to test this out.

Kathleen E. R. Murphy is the Founder, Chief Performance Strategist and CEO of Market Me TooMarket Me Too has expertise in bridging teams and providing organizations techniques to accelerate their market growth and revenue numbers, regardless of the industry they are in, or the business stage they are presently at. She is also the author of a newly published business book called Wisdom Whisperer which is available via Amazon, and has had numerous strong reviews.

Market Me Too also works with individuals from students to C-level executives. The individuals, business and sports teams we work with are coached on how to leverage and apply their peak performance talents on a daily basis, which produces repeatable, measurable and amazing results personally and professionally. We also offer numerous workshops which can be customized to meet your team or company’s needs.

If you want better results with what you are doing, let’s talk. We know how to help you get them. Contact Kathleen at kathymurphy@me.com or (339) 987-0195.