Is it really everyone else’s fault?

I would like to think everyone is taught the basic elements of being a responsible person, and that there will be times in their lives when they need to assume ownership of something they did wrong. Obviously, we know no one is perfect. So, given this reality, it is acceptable to assume we all make mistakes. However, why is it that some people we know don’t ever own up to an incident being something they are at fault with?

Yes, it can be enormously frustrating when you are dealing with a person in your life that is always assigning blame to others. It’s also remarkable they have zero self-awareness of the fact they are likely the reason for the negative incident occurring. Does this sound like someone you know? Or, perhaps this might be a revelation for you, and that for the first time in your life, realize perhaps it’s not always someone else’s fault.

One of the best memories I have professionally of a colleague owning up to making a mistake, was when they admitted this during a company version of a town hall meeting. In fact, they boldly stated in the middle of the company meeting that they had something they wanted to share with the rest of the company. As you can imagine, most people were caught off guard, in a good way, by this individual’s announcement.

What did the person admit making a mistake about? They told their colleagues they had made a calculation mistake in forecasting their sales number, and that it was going to have a negative impact on the rest of the sales team. Keep in mind this was an individual salesperson, and making this pronouncement was an extremely bold move. However, the outcome from making this information available to the rest of the company had an amazingly positive impact.

The impact the mistake being made, and assuming complete ownership of it at that moment in time changed the dynamics of the company culture. How? It did so because the bravery it took for this person to own up to making a mistake, and then having others support, instead of condemning them was remarkable. The others on the sales team rallied for the rest of the month to help offset the forecast mistake, and there was a renewed sense of trust that evolved. Not only for the sales team members, but for others in the company.

By this one individual owning up to making a mistake publicly, it gave permission to others to do the same thing. It also allowed their colleagues to know that if they were in the same circumstance, that they were going to be better off not assigning blame to others. Even better, was that it would acceptable to ask for support from them, especially if they made a mistake.

If you know someone, or are unsure about whether you are the type of person who constantly assigns blame to others, and never acknowledges you are at fault, here are some suggestions to help you or someone you know, reconsider owning up to their mistakes. For context, this is instead of always blaming someone else for them, or for why you were wronged.

  • Yes, this will be hard to do, but do your best to consider the other persons perspective. There is a distinct possibility theirs isn’t entirely wrong.
  • The next time you are in a situation when you would automatically blame someone else for doing something wrong, or not the way you want it to be done, think about whether in fact you might have contributed to the mistake. Realistically there is a 50% chance you may have.
  • If you are always casting blame on others, think about how is it possible for you to be right 100% of the time. The last time I checked, I have yet to come across anyone who is perfect.
  • Even if you don’t think you are to blame for being at fault for something, consider whether there is a middle ground that you and the other person involved in the situation could agree upon.
  • Now this will be going to an extreme for you if you are the type of person who always thinks they are correct, and never at fault. However, what if you considered apologizing and letting the other person or group know that you may have contributed to the situation not turning out well? I’m sure the people on the receiving end of hearing this will be pleasantly surprised, and so will you be with their reaction to your apology.
  • Just like anything we want to become excellent at doing, practicing owning up and assuming responsibility for our mistakes, acknowledging and apologizing for them is what you will have to begin doing to not be “that person” who is never wrong.

The best leaders I have worked with are humble, empathetic and very often admit they are wrong, or that they do not have all of the right solutions. They do however, embrace working collaboratively with others to find a way to agree to a solution that will work for the majority of people. Consider the next time you are about to cast blame on someone else, what this will actually accomplish.

Tags: #Business #Leadership #Leaders #Responsibility #Ownership #PeopleManagement #Teams #Management #Personaldevelopment

Copyright Market Me Too.

Making opportunities appear…and happen.

Why does it seem like some people are gifted in the area of having an easier life or more experiences and opportunities coming their way? Are they more magnetic than others in terms of attracting them? Actually, they are. However, the good news is that anyone can be in this situation.

When you think about looking from the outside into other people’s careers or lives, most people who are looking are doing so via the proverbial rose-colored glasses. In other words, they are not taking into consideration the how and why other people who seemingly have a charmed situation got there. I guarantee you it’s not the way you think they did.

Our perception of “how” other people have accomplished something is generally way off base from reality, and we typically envision that everything is much easier or convenient for someone else. Why do we do this? Because it’s nearly impossible to fully appreciate all of the experience and potential struggles it took someone to be a position which currently looks easy.

For example, we know that professional athletes spend decades preparing to participate at the level they are at, yet their career is generally one serious injury away from severely disrupting or ending their career. If they are fortunate enough to avoid or minimize their level of injuries, they have often done so via specialized training to strengthen their body to withstand injuries that non-professional athletes could not tolerated.

Depending on what your definition of career success is, and how you measure your success, the people you would classify as being successful in their profession arrived there as a result of many different and possible paths. The path all of them had in common was that they were all tenacious and persistent in their pursuits. Especially when they encountered setbacks. The setbacks which occurred are not always seen or appreciated by others, but play a critical part in the journey the individual was on.  

I love the saying “When life gives you lemons, make lemonade.”. This basic phrase deliciously packages and summarizes what I have heard some of the most accomplished people state over and over again. Perhaps not exactly this phrase, but the purest sentiment of it. When others would see their situation being fraught with difficulty due to obstacles of any kind, the people who encounter them, see them as opportunities to recalculate and recalibrate. When they do this, they are crafting opportunities which did not exist prior to the setback.

Instead of bemoaning what could have, should have or would have been, the people who are able to move past what happened are able to take back control, and retool their situation.  In many cases, to have a far better opportunity appear.  Some of the best inventions we now live with are classic examples of what prior to it existing was a result of a prior failed one (e.g., wheels, electricity, automobiles, computers, refrigerators).  These are strong examples of someone being persistent and not allowing a setback, or many of them, to block their forward progress.

When I think about the leaders or sports coaches I have worked with, all of them would tell you they didn’t get to where they are alone. In fact, they are incredibly humble, and will often not take credit for what they have accomplished. They don’t claim to be luckier or able to outsmart others, but they do all possess what I would argue is also one of the key elements to making better opportunities appear. More importantly come to life for you, and others. The one element is their attitude. Not only is it a great attitude, it’s an admirable one.

These leaders and sports coaches also take ownership for when things go wrong. They are not looking for “scapegoats” to blame for what went wrong, and they are highly introspective and reflective about what they could have done better. This is a refreshing way of leading and motivating others. Namely because others are not operating in a state of fear of being blamed, and are intimidated by expressing their opinions and suggestions to support the team they are on. If you are lucky, you are, or have been on one of these teams. If you haven’t been on one yet, it might be time to start considering looking for one like this.

Now, let’s circle back to my initial statement about how do people make opportunities appear and benefit from them doing so? Here are some suggestions to guide you.

  • There is no getting around the fact you might need to have an “attitude adjustment”. If you don’t think you need to have one, I recommend you ask someone you trust how your attitude is. If you can’t handle the truth about what you might hear, it’s likely that you do need an attitude adjustment.
  • Being aware of your surroundings, circumstances and perceiving how you come across to others is critically important. If your level of awareness is “off”, it will make seeing opportunities harder to spot.
  • Having a perfectionist attitude isn’t going to help you in the long run. You are far better off trying and failing than to constantly strive for perfection.
  • Most opportunities are also in what might be referred to as a “grey area”, which is both hard to define, but you won’t see it if your “perfectionist meter” is set too high. Consider dialing it down to have more clarity into the “grey area” or “grey zone”.
  • Walk away. Yes, literally do this, as often when you are too close to any situation, you need to step away to gain a different perspective and angle on how you could better capitalize on your situation. Think of the expression, “you can’t see the forest via the trees.”
  • Are you seeing patterns in data or activities which others are not? This may or may not be something you are skilled at seeing. If you are, and you are not taking advantage of this, when you do, more opportunities will present themselves.

The how portion of capitalizing on opportunities is going to be dependent on your level of risk tolerance, ability to be timely with your opportunity appearing, and having the right support in place. Both mentally and physically, as most opportunities are more similar to a team sport versus an individual one. However, there are certainly exceptions, but the critical point to consider is to allow yourself to be openminded to appreciating you deserve to have lots of opportunities coming your way. In other words, have a mindset of bounty versus scarcity. You’ll be amazed at what can happen in your favor when you think this way.

TAGS: #Leadership #Motivation #Teams #Leader #Sportscoach #Coach #Business #Sports #Seekingopportunity #Opportunity #Howtocapitalizeonopportunities #Opportunities #Sales #Salesteams

Copyright Market Me Too.

Asking for help. Is there a good way to do so?

Yesterday I was having a serious conversation with a person I know. Someone in fact I have known for decades. I could tell by the sound of their voice that someone was wrong, or perhaps that they were struggling with something that didn’t come up initially during our conversation. Sure enough, my instincts were correct, and I asked a few more questions, and the person revealed what was going on.  In fact, there was too much going on, and they were so overwhelmed, they didn’t know what to do. Or, how to ask for help. 

This person’s situation was quite extreme, and from an outside perspective, you would have thought they could have easily been seeking help. They were not. Instead, they were suffering alone, and ironically, were helping everyone else around them. 

Perhaps because this person finds it to be so easy to help others, that they have either neglected being able to help themselves, or they have fallen into a common conundrum. The conundrum is failing to provide self-care. This can often happen, and is sometimes done unconsciously. One of the reasons this occurs is that although it may sound counter intuitive, for some people, it is sometimes easier for them to care for others than it is to care for themselves. 

Another person I know who was admittedly challenged with self-care, would say that he would struggle with being able to metaphorically “put the oxygen mask on first”. Being able to take care of yourself first, appears to be a “no-brainer”, but it isn’t always for everyone. This scenario can be further complicated due to the situation the person finds themselves in (e.g., work, or personal). Although if someone is challenged with being able to ask for help from others, it typically is something which impacts all aspects of their life. 

When I started thinking about whether we are taught how to ask for help, I thought back to a time in my life when I was learning to be a lifeguard. As I was going through my training, there was a great deal of focus on how to simultaneously help the person you were rescuing, while also making sure you would be safe too. This seems obvious, but when you are in a situation when you are rescuing someone, sometimes they or the surrounding circumstances can make it much more difficult to rescue them. 

Having the right tools to help someone is critical. A large part of being able to do so, is knowing what questions to ask the person, with the goal of getting them to open up and share with you what is going on. However, let’s turn the scenario around, and put ourselves in the “shoes” of the person who is in need of help. Everyone has been in this situation, and admittedly, some are better at being able to ask for help than others. The people who have cracked the code on being able to ask for help, are in a much stronger position than others. This is despite the thinking for some people that it is a sign of weakness when you ask for help. I’m not sure where this thinking came from, but it does not serve anyone well to think this way. Especially those who are in leadership positions. 

Both personally and in the workforce if someone doesn’t and should be asking for help, and the situation they are in which needs attention, tends to decline further. Ignoring a situation because someone doesn’t want to ask for help generally does not end well, and I can guarantee most of us have given this option a try before. 

Yes, it can take courage for some people to ask for help. However, asking for help shouldn’t be tied to pride or emotions which conjure negative associations (e.g., appearing weak, exposing something you don’t know how to do, being embarrassed, you don’t deserve the help). Although I realize for many people these are common reasons they do not ask for help, asking for help can get much easier to do, and it applies to all situations. Practice.

Below are some suggestions you can consider if you are the type of person who does not like asking for help. 

·      Asking for help takes practice. So, if you need or think you will be in a situation where you will need help at some point, don’t let your situation get to the point of putting you in an extreme situation before you ask for support. 

·      Think about the factors contributing to why you are uncomfortable with asking for support. Are they rational or reasonable? 

·      Why do you think you have to be able to do everything yourself? No one person is an expert at everything, and no one is perfect. 

·      Is there something you can do to help the person you might need help from? Perhaps you will be more comfortable asking them for their support if you are able to help them in some way?

·      Have you considered that people want to help you or others? Most people find it highly gratifying to help someone. 

·      Will your situation improve if you were to ask for help? 

·      Do you want your situation to improve? It can if you ask for help. 

There isn’t one perfect way to ask for help, and when you need help, I hope you will get to a point of being able to comfortably and confidently ask for it. Remember, people by nature like to help others. Keep this in mind when you are reluctant to ask someone for the help you need. 

TAGS: #Leadership #Business #Workplace #Professional #Personal #Help #HowToAskForHelp 

Copyright Market Me Too.

What’s your one thing you are known for?

If someone else were to name the one thing you are known for being good at doing, or perhaps want to be known for, would they be able to do so? How critical is it that you would want them to be able to get this right? 

Humans are complex, and it can be difficult to truly understand and appreciate one another on multiple levels. When it comes to the topic of talent, and being good at a particular thing, it is always interesting to consider how someone evolved to the talent level they have attained. Research supports that to master something, an individual needs to spend around ten thousand hours to reach the level of being exceptional, or considered to be an expert at something.

When you think about how many people actually get to the level of putting in the ten thousand hours to achieve mastery of whatever it is they are known for being good at, what does it take for this person to have this level of focus? Or, the command of discipline required to sustain those many hours of pursuing what they are doing? Does being passionate about something play a role in fueling the person to achieve the highest level of mastery?

Upon considering the people I have come across in my life who have reached the pinnacle of either their career, or the mastery of something they are known for that is not associated with their profession, I have found they all have one thing in common. What is this one thing they have in common? Surprisingly it’s a relatively simple concept.

All of these people will tell you that they love what they are doing. Matter of factly, they will also tell you that the time they are putting into, or have put into pursuing what they are doing or have achieved may in fact have seemed effortless to them. Not always, but many people who have reached a mastery level will also tell you that there were times when it was difficult doing what they were doing. Perhaps even times when they wanted to end their pursuit of mastery. However, all of them would agree that it was worth whatever they had to go through, sacrifice and endure.

This week I had the honor of speaking to a Gold Medal winning Olympian. I asked her what her journey was like to get to the level she attained. Her response was interesting. It was interesting because she only slightly references her own personal involvement in attaining her mastery. In other words, she talked about all of the people in her life, including her parents, coaches, friends and teammates that allowed her to achieve what she did.

This Olympian also mentioned that it was her sense of appreciation for being able to strive to be the best at what she was doing that was one of the contributing elements to her success. It was also the comraderie and support from her teammates along her journey that also contributed to making the difference in remaining focused on her talent contribution towards helping the team with the goal of winning an Olympic gold medal.  I asked her what impact winning an Olympic Gold medal had on her life?  She told me that it provided her with lifelong friends that she literally after many years, is still in daily contact with. Beyond this, they have supported one another via both numerous highs and lows in each other’s lives. However, she also told me that the best part of this type of friendship, is how they would literally consider one another to be family members, and support each other no matter what the circumstances were.

If you are on your way to mastering something you want to be known for either personally or professionally, below are some suggestions to consider to help you to continue on your path. Especially on days that might be slightly more difficult to do so.

  • Pause for a moment. During this pause, consider and make sure you are in fact focusing on something that you either are naturally gifted at doing, or have enough passion for to pursue achieving, regardless of how difficult it will be to do so.
  • Not everyone is intended to achieve a mastery level of something, but if you are inclined to be one of these people, make sure you have people in your life that will be able to emotionally support you on this journey.
  • Socially prune out the people in your life who are not supportive of your quest.
  • Always keep your end goal in mind, or written down and in a place you can reference.
  • Visualize both how it will feel, and what you expect your situation will be like once you master your “thing” you are striving to become an expert in.
  • Focus on the impact your mastery achievement will potentially and positively impact not only you, but others (e.g., you could be a role model for someone).
  • There may be days, even weeks when you might not be able to pursue taking your talent to the next level. Yes, this might feel like a set-back, but keep time in perspective, and understand you are metaphorically running a marathon, not a sprint.
  • Look for inspiration from others, nature, music, or whatever it takes to keep your motivation level where it needs to be in pursuit of your mastery.

Eventually, if someone wants to achieve something, and they have an innate and burning desire to do so, they will get to the place of being known for what they are doing and good at. Going on this journey will be a long one, but if you have the right mindset, and desire to get there, nothing can really prevent you from getting there. Even if the definition of your mastery level is altered at some point along the way, ultimately you are the one who is defining what success of your talent means, and what you are great at either personally or professionally. Perhaps both.

TAGS: #Success #Achievement #Mastery #Olympics #OlympicGoldMedal #Positivity #Mindset #Business #Teams #Teammates #Business #Teamwork #Friendship #PursuitOfSuccess #Goals #AchievingAGoal #Leadership #Mindset #Motivation

Copyright Market Me Too.

A Podcast about Teams.

I’m switching things up a bit this week, and providing you with a link to Dr. Jason Koh’s podcast where he interviewed me about the type of work I do with teams.

Here is the link to the Podcast interview.

Have a terrific week everyone.

Copyright Market Me Too.